Terms and Conditions

Welcome to BNCH HOUSEHOLD SDN. BHD 202601012742 (1674840­-M)! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our site, you agree to be bound by these Terms.

1. General

  • These Terms apply to all users of the site.

  • We reserve the right to update or change these Terms at any time.

  • Continued use of the site constitutes acceptance of any changes.

2. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate.

  • Product availability is subject to change without notice.

  • Actual product colors may vary slightly due to screen differences.

3. Orders

  • By placing an order, you confirm that all provided information is accurate and complete.

  • We reserve the right to cancel or refuse any order at our sole discretion.

  • Orders are subject to product availability and payment verification.

4. Pricing and Payment

  • All prices are in Malaysian Ringgit (RM) and inclusive of applicable taxes unless stated otherwise.

  • We accept payments via secure third-party gateways (e.g., FPX, credit/debit cards, e-wallets).

  • We are not liable for any additional fees charged by your bank or payment provider.

5. Shipping

  • We ship within Malaysia only.

  • Delivery times vary by location and courier service.

  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

  • Please refer to our [Shipping Policy] for detailed information.

6. Returns, Exchanges & Cancellations

  • Return, exchange, and cancellation requests must be made in accordance with our respective policies.

  • Products must be returned in unused and original condition.

  • We reserve the right to reject any return or exchange that does not comply.

(See: [Return Policy] | [Exchange Policy] | [Cancellation Policy])

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability shall not exceed the purchase price of the product in question.

8. Intellectual Property

  • All content on this site (logos, text, images, graphics, etc.) is the property of BNCH HOUSEHOLD SDN. BHD and protected by copyright laws.

  • You may not reproduce, distribute, or use any content without our written permission.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Malaysia.

  • Any disputes arising shall be subject to the jurisdiction of the courts of Malaysia.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: bnchhousehold@outlook.com
Phone: 01158741443